Shipping policy

Processing Time: Orders are typically processed within 1-2 business days after payment is received. Orders placed on weekends or holidays will be processed the next business day.

Shipping Method: Most orders are shipped using USPS Media Mail. Delivery typically takes 3-8 business days, depending on your location.

Shipping Rates: Shipping rates are calculated at checkout or charged as a flat rate based on your order.

Tracking: Once your order ships, you will receive a shipping confirmation email with tracking information.

Damaged or Lost Packages: If your order arrives damaged or you believe your package has been lost in transit, please contact us at support@openframemedia.co and we will work with you to resolve the issue.

Incorrect Shipping Information: Customers are responsible for providing the correct shipping address. If an incorrect address is entered, please contact us as soon as possible so we can attempt to correct before the order ships.

Contact: For any shipping questions, please contact us at support@openframemedia.co.